How It Works

Our streamlined process ensures seamless collaboration to bring your vision to life. Here’s how we make it happen.

Key Benefits of Choosing Us

Our assistants know medical office procedures and can handle your practice’s needs efficiently.

You’ll work with the same receptionist daily, creating consistency for your patients and your team.

Get the benefits of a full-time receptionist without the expenses of an in-office employee.

HIPAA-certified and trained to keep patient information secure.

Discover how our optimized processes and tailored strategies redefine efficiency, helping you achieve impactful results with ease.

Unveiling the seamless integration of a virtual assistant into your workflow.

Start a video session

With your HVA using your preferred device, ensuring a stable connection for smooth interaction.
Introduce the assistant

To the patient, explaining their role in supporting the session and ensuring patient comfort.
Position the device

At an optimal angle so the HVA can clearly observe and assist during the encounter.
Conduct the visit

As usual, with the HVA documenting key details and updating records in real-time.
Review the notes

With your HVA to ensure all necessary details are accurately captured and make edits as needed.
Wrap up the session

By addressing any final questions from the HVA and confirming that all documentation is complete.